1. Privacy Statement
Welcome to InterviewStop. We're committed to protecting your privacy and handling your data transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.interviewstop.com or use our services (collectively, the "Service"). Please read this policy carefully.
3. Scope & Definitions
- Personal Data: Information that identifies or can be used to identify you (e.g., name, email, phone, resume/CV).
- Usage Data: Non‑identifying information about your interactions with the Service (e.g., IP address, device identifiers, pages viewed).
- Cookies & Similar Technologies: Small text files, browser storage, and tracking pixels used to remember preferences and analyze usage.
4. Information We Collect
4.1 Information You Provide Directly
- Account registration: name, email, password.
- Profile details: resume/CV, skills, education, employment history, certifications.
- User‑generated content: interview experiences, coding questions, mock‑interview recordings, feedback.
- Package subscriptions: chosen plan details, billing email, contact information.
4.2 Automatically Collected Information
- Server Logs: IP address, request timestamps, referring/exit URLs.
- Device & Browser Data: Browser type/version, OS, device identifiers, screen resolution.
- Usage Metrics: Features used (e.g., question bank, interview experiences module, packages), time spent, clicks.
4.3 Local & Session Storage
We use browser Local Storage and Session Storage to cache non‑sensitive UI state (e.g., theme preference, form inputs) and temporarily store session tokens. No passwords or sensitive PII are ever stored. Session Storage is cleared when your browser/tab closes; Local Storage persists until cleared by you.
4.4 Cookies & Tracking Pixels
- Essential Cookies: Enable core functionality (authentication, security).
- Preference Cookies: Remember language, layout, and display settings.
- Analytics Cookies: Help us understand and improve Service usage.
- Advertising Cookies: Deliver relevant ads (third‑party networks only; opt‑out via your browser).
4.5 OAuth & Social Login
If you authenticate via Google, Facebook, GitHub, or similar providers, we receive only the profile information you authorize (e.g., name, email, profile picture).
5. How We Use Your Information
- Service Delivery: To create/manage your account, process applications, conduct mock interviews, match you with questions, and display interview experiences from the community.
- Personalization: To tailor question recommendations, interview tips, course and coaching package suggestions, and external resource links.
- Package Management & Billing: To process subscriptions, maintain billing records, and send renewal or payment reminders.
- Communications: To send service notifications, updates, and (with your consent) marketing materials via email, SMS, or in‑app messaging.
- Security & Fraud Prevention: To verify your identity, detect suspicious activity, and enforce our Terms of Use.
- Analytics & Improvement: To measure Service performance, diagnose technical issues, and optimize features (e.g., community Q&A, resource linking).
- Legal Compliance: To comply with laws, respond to legal requests, and protect rights.
6. Data Retention
- Active Accounts: We retain your Personal Data for as long as your account is active.
- Deleted Accounts: Upon your deletion request, we permanently erase your Personal Data within 30 days, except as required by law.
- Usage Data & Community Content: Community‑submitted interview experiences and questions may persist in anonymized or aggregated form even after account deletion, unless you request complete removal.
- Billing Records: Transaction details (invoice number, amount, date) are retained for seven years for auditing and tax purposes.
7. Disclosure of Data
- Service Providers & Partners: We share data with trusted vendors (payment processors, hosting providers, analytics services, live‑coaching platforms) under strict confidentiality agreements.
- Legal Obligations: We may disclose data to comply with subpoenas, court orders, or other legal processes, or to protect our rights and safety.
- With Your Consent: We will share non‑sensitive performance summaries (e.g., test scores, certifications, community ratings) with recruiters or third parties only if you explicitly authorize us to do so.
8. International Data Transfers
Your data may be processed or stored on servers outside your country of residence (including India and the United States). We implement standard contractual clauses and other safeguards to ensure an adequate level of protection.
9. Security Measures
We employ industry‑standard technical, administrative, and physical safeguards—such as TLS/SSL encryption, firewalls, and access controls—to protect your data. However, no system is completely secure; we cannot guarantee absolute security.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your Personal Data and obtain a copy in a portable format.
- Rectify inaccurate or incomplete information.
- Erase your Personal Data ("right to be forgotten").
- Restrict or object to certain processing activities.
- Withdraw consent at any time (if processing is based on consent).
- Opt out of sale or sharing of Personal Data (where applicable, e.g., under CCPA).
To exercise any right, contact us at helpline@interviewstop.com.
11. Payment Processing
All payments for our premium services and packages are processed by PCI‑compliant third‑party providers (e.g., Stripe, Razorpay, PayPal). We never store raw card data. We retain only the transaction metadata necessary for billing and audit purposes.
12. External Resources & Third‑Party Links
We may provide links to external tutorials, documentation, and third‑party tools. This Privacy Policy does not apply to those sites; we encourage you to review their privacy policies before sharing any information.
13. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect Personal Data from minors. If you believe we have collected data from a child under 16, please contact us; we will promptly delete that information.
14. Changes to This Policy
We may update this Policy periodically. When we do, we will revise the "Last updated" date above and, where appropriate, notify you by email or in‑app notice. We encourage you to review this page regularly for any updates.